It is a software that help you to understand your customers needs, identify opportunities for improvement, and ultimately enhance customer satisfaction.
Well, the most effective way to get to know your customer is let them express their expression on your product/service. Generally we call it Customer Feedback.
In traditional way, we provide a hard feedback form with a pen to the customer and let them write down their feedback.
In the modern technology world, Digital Survey takes you and your customer to another level where on your side you just only prepare your soft feedback form within our app, so it will generate you a QR Code where we can scan to see the form from everywhere and every device. On your customers side, they just need a smartphone to scan the QR Code, so they can fill the form. It's easier, right?
More than this, we do provide you many beautiful designed themes where you can apply to your form to attract your customer.
Yeah, this is the most important part of Digital Survey. After getting the Customer Feedback, you can see the report of those feedbacks from your customers. Throughout this report, you'll be able to understand your customers needs, their reaction on your product/service, so you can build your marketing strategy more accurate and know how you can improve your product/service.
